N-VUE LLC — TERMS & CONDITIONS

Professional Nondestructive Testing & Inspection Services
Effective: 2025

1. DEFINITIONS

  • “Company” refers to N-VUE LLC, an Arkansas limited liability company.

  • “Client” refers to the individual or entity requesting services.

  • “Technician” refers to N-Vue Level I/II personnel performing inspections.

  • “Level III Oversight” refers to N-Vue’s internal supervision, certification, procedure development, and interpretation functions performed by N-VUE LLC.

  • “Services” refers to nondestructive testing and inspection including UT shear-wave and thickness, MT, PT, VT, Level III consulting, procedures, AWS/D1.1, API, and ASME-related work.

2. SCOPE OF WORK

N-VUE LLC agrees to perform NDT services limited to the methods, locations, and components explicitly stated in the Client’s approved quote or work order.

Services Do NOT Include:

  • Structural design, engineering, load rating, or fitness-for-service determinations

  • Welding, repair, or acceptance/rejection decisions beyond code-defined criteria

  • Guarantee of weld quality, long-term performance, or equipment integrity

  • Inspection beyond direct access areas or beyond the stated scope

  • Rope access, high-angle work, or tasks requiring climbing gear (not provided by company)

N-Vue LLC’s responsibility is limited to detecting and reporting indications present at the time of the inspection using industry-accepted NDT methods.

3. NO WARRANTY / NO GUARANTEE

N-VUE LLC makes no warranty, expressed or implied, that any structure, weld, component, crane, pipeline, bridge, or piece of equipment is free from defects.

NDT cannot guarantee detection of all discontinuities due to geometry, access, surface conditions, orientation of flaws, material properties, or environmental factors.

Reports reflect conditions at the time of inspection only.

4. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

N-VUE LLC’s total liability is strictly limited to the amount paid by the Client for the specific inspection work performed.

N-VUE LLC shall not be liable for:

  • Consequential damages

  • Loss of production

  • Loss of profit

  • Equipment failure after inspection

  • Delays, shutdowns, or incidental damages

  • Claims arising from welding, fabrication, design, or operation

  • Third-party reliance on reports without written consent

This limitation applies even if N-VUE LLC was advised of the possibility of such damages.

5. INDEMNIFICATION

The Client agrees to indemnify and hold harmless N-VUE LLC, its employees, technicians, Level III oversight personnel, and subcontractors from claims related to:

  • Improper welding or repair

  • Fabrication defects

  • Failure of equipment or structures

  • Improper operation of cranes, pipelines, rail systems, or refinery equipment

  • Unsafe customer conditions

  • Acts or omissions by the Client’s personnel

  • Misuse or misinterpretation of reports

6. CLIENT RESPONSIBILITIES

Client must provide:

  • Safe access to all inspection areas

  • All required lifts, scaffolds, or access equipment

  • Surface preparation (grinding, cleaning, weld prep)

  • Adequate lighting

  • Removal of coatings or materials obstructing inspection

  • Proper site safety compliance (LOTO, confined space, fire watch, etc.)

  • Shutdowns or isolation of equipment as required

  • Coordination with welders and crews

Delays caused by Client are billed as standby time.

7. STAFFING & LEVEL III OVERSIGHT

N-VUE LLC provides certified Level I/II personnel for field work under the oversight of the Company’s Level III program.

Level III duties provided by N-VUE LLC may include:

  • Procedure development

  • Code interpretation (AWS, API, ASME)

  • Training and qualification of technicians

  • Report review

  • Consulting

  • Program supervision

Level III oversight does not imply personal liability of any individual cert holder.

All responsibilities reside solely with N-VUE LLC.

8. TRAVEL, MOBILIZATION & MINIMUMS

A) Minimum Charges

  • 8-hour minimum per day for all field work

B) Mileage

  • $1.00 per mile portal-to-portal

C) Travel Time

  • Billed at full hourly rate for every 55 miles traveled

D) Standby Time

For multi-day projects:

  • Billed at per diem plus a 4-hour minimum for standby days

  • Standby due to Client delays is billable

E) Weekends, Overtime & Holidays

  • Over 8 hours/day: billed at overtime rates per the quote’s rate sheet

  • Weekends: overtime rate

  • Holidays: 1.5× straight time

9. RE-INSPECTION POLICY

If any weld, area, or component requires re-inspection:

Re-inspection is billed at full standard rates

Travel and minimums apply again

This includes:

  • Repairs

  • Grind-outs

  • Touch-ups

  • Failed welds

  • “Quick checks”

  • Additional areas not originally included in the scope

10. REPORT OWNERSHIP & USAGE

  • All reports, images, and data are the property of N-VUE LLC

  • Client is granted a license to use the report for internal purposes

  • Client may not alter or modify reports

  • Reports may not be released to third parties without written approval

  • N-VUE LLC may retain copies for legal, training, and quality purposes

11. CANCELLATION POLICY

To avoid charges:

Cancellations must be received by 4:00 PM the business day prior to scheduled service.

Otherwise:

  • Full 8-hour day minimum will be billed

  • On-site cancellations will be billed at full day + mileage + travel

12. SPECIAL HAZARDS

The following environments are accepted with prior notice:

  • Bridges

  • Cranes

  • Refineries

  • Pipelines

  • Confined spaces

  • Railroads

N-VUE does NOT perform rope access or high-angle climbing.

Client must ensure all safety compliance for the applicable hazard category.

13. GOVERNING LAW

This agreement is governed by the laws of the State of Arkansas.
Any dispute shall be resolved in a court of competent jurisdiction within Arkansas.

14. ENTIRE AGREEMENT

These Terms & Conditions govern all work performed by N-VUE LLC and supersede any purchase order language unless exceptions are agreed to in writing.